FAQs

how do I buy artwork?

The best way to find out about new artwork releases is to add yourself to my email database where I share new work and insights into my art practice.

Purchasing available art is simple, just click ‘add to cart’ on your chosen artwork and checkout using a credit card. If required payment can be made via bank transfer and details will be emailed to you on request.

how much is shipping?

There is a flat rate of $40 NZD for packing and tracked courier deliveries - this ensures your artwork arrives safe and sound.

Please allow up to 14 days for artwork to be dispatched - sometimes a little longer if selecting a framed piece. Occasionally fresh artwork needs this time for drying and varnishing.

You’ll be sent an email once it’s on it’s way to you with a tracking number.

can i pick up?

Yes you can. If you’re local to Tauranga, NZ then I’m happy for you to arrange a time and date to collect from my Otumoetai studio. I will refund any shipping fees that were applied during checkout. Send me an email to hello@traceyfinchart.com after you have purchased, and we can arrange.

do you offer returns?

Currently I don’t offer returns if you change your mind. All purchases online or in person are final so please choose carefully. If you would like more pictures of a piece before committing I am happy to provide those - just ask in the contact form.

Please refer to the Terms of Service.

do you do commissions?

Not right now. If this is something that interests you, please add yourself to my email database and I’ll share commission slots as they open.

do you ship worldwide?

The shipping fee applied during online check out is for New Zealand only. If you are an international buyer, please contact me to organise appropriate shipping fees.

Any additional costs, duties, taxes or custom fees are the responsibility of the buyer. If you are unsure of these, please contact your local customs office before you make a purchase.